The Chats module brings account conversations into one desktop workspace.
Navigate chats
- Use All Chats for the combined view or filter by account.
- Use Archived, Unread, and Favourites for focused queues.
- Search for a conversation and select it to load current and previous history.
- Compose a reply, attach supported media, and send through the selected account.
Organize the queue
- Pin an important chat to the top of its list.
- Open chat details to add a favourite, local tags, customer status, follow-up date, or internal notes.
- Use multi-select to pin, unpin, mute, or unmute several chats.
- Muted chats remain available but do not produce desktop message notifications.
Message assistance
Open the AI assistant when you want to generate, rewrite, translate, summarize, or extract actions. AI assistant output is never sent automatically.
Local behavior
The app receives new messages while the connected account worker is running. Telegram remains the source of truth for the conversation.